Operations & Leadership Track

Friday, May 18th


7am: Conference Registration Opens

7am to 8am: Light Breakfast

8am to 9:15am: "Scene Safety: Time for a Paradigm Shift?" with Mike McEvoy

On November 7th, 2017, Saratoga County (NY) eliminated staging responders to calls with potential scene safety issues (www.saratogaems.org/safety) in the interest of making sure time sensitive patient care was not delayed. The responsibility for determining scene safety was passed from the 9-1-1 call taker to the fire and EMS responders. This presentation reviews escalating violence against emergency responders and questions whether the time has come for a change in how EMS responds to known or suspected unsafe scenes.

NYS Core Category: (1.25) Preparatory

9:15am to 9:30am: Break

9:30am to 11am: "Hiring, Firing and Harassment, Oh My!: Personnel Management Tips for EMS Agency Leaders" with Charles Nerko, Doug Wildermuth and Travis Howe

This presentation will help agency leaders navigate the complexities of effective personnel management. Participants will learn strategies to thrive as leaders while minimizing legal risks. Drawing upon the presenters experiences, this interactive panel presentation will help agency leaders address personnel challenges, all the way from job applicants to former employees.

NYS Core Category: (1.5) Preparatory

11am to 11:15am: Break

11:15am to 12:30pm: "Who's In Charge, and Why?" with Nancy Magee

Experienced leadership is often lacking in volunteer EMS agencies. In many cases, individuals with no direct business or management experience are elected, appointed or placed by default in positions of responsibility because they were unlucky enough to have missed the meeting. Join Nancy Magee as she helps you develop the leadership and managerial skills necessary to keep your agency fiscally sound, and your volunteers happy, active and engaged.  

NYS Core Category: (1.25) Preparatory

12:30pm to 1:45pm: Lunch

1:45pm to 3:15pm: "Millennials: Thriving in EMS (and Life)" with Amy Eisenhauer

Have you been categorized as a “millennial?” Many EMS leadership gurus teach other generations how to talk to millennials, but who’s talking to millennial providers about how to cultivate and launch their own careers? You will leave with tools that can be put into action on your very next shift to integrate your talent, ideas, and passion, with current and future EMS practice to move your career and the industry forward.

NYS Core Category: (1.5) Preparatory

3:45pm to 4pm: IAC 2018 Opening Ceremonies

4pm to 5pm: Keynote Address - "Shoot For Exceptional & Leave Acceptable Behind" with Reuben Farnsworth

Are you settling for less than your best? No more. We will talk about the importance of exceptional medicine and why it matters. We will talk about how in depth assessments and the constant pursuit of excellence can elevate us as providers. What you do is important and this presentation will remind you why.

NYS Core Category: (1) Preparatory

5pm to 6:30pm: Exhibit Hall Opening and Welcome Reception (Drinks, Giveaways, Hors d'Oeuvres)


Saturday, May 19th


7am: Conference Registration Opens

7am to 8am: Light Breakfast

8am to 9am: Keynote Address - "The Last Lesson - Put Your Heart Into It!" with Kelly Grayson

If you knew you were dying, and you had one last lesson to share with your peers, what wisdom would you impart? That was the premise for Carnegie Mellon University’s “Last Lecture” series, in which Professor Randy Pausch, recently diagnosed with terminal pancreatic cancer, delivered his inspiring talk, “Really Achieving Your Childhood Dreams.” The lecture and resulting book were an inspiration to millions, including one paramedic who pondered what wisdom he would impart to his profession if it were his very last chance. Join Kelly Grayson as he delivers his inspiring, hypothetical last lesson: put your heart in it.

NYS Core Category: (1) Preparatory 

9am to 9:30am: Break

9:30am to 11am: "The Protocol Paradox" with Kelly Grayson

"Deviate from protocol? No thanks, I’d like to keep my job." It’s an interesting paradox in EMS that, the more skills and knowledge your crews obtain, the more likely they are to be limited by your protocols than guided by them. Treatment protocols are intended to be a floor, but are too often a ceiling. The reality is, protocols cannot anticipate every situation, and it isn’t always feasible to contact medical control for guidance. Join Kelly as he discusses how to formulate protocols as treatment guidelines rather than absolutes, and how your CQI process can empower (or discourage) your providers to utilize critical thinking skills and exercise sound clinical decision-making, and make your agency one noted for clinical excellence.

NYS Core Category: (1.5) Preparatory

11am to 11:15am: Break

11:15am to 12:30pm: "Is Your Agency Ready for an Emotional Disaster?" with Amy Eisenhauer

We are in the preparedness business. We expect the "what if," and have an answer to the question, "what now?" We buy ANSI vests, helmets and reflective jackets for physical protection, but what do we do to protect ourselves mentally? EMS provider PTSD and suicide awareness has increased, but how do we translate awareness into action? Amy will discuss the importance of integrating CISM and other mental health resources into agency SOP/ SOG, resilience training, and developing agency culture.

NYS Core Category: (1.25) Preparatory

12:30pm to 1:45pm: Lunch

1:45pm to 3pm: "Hazmat Incidents: Key Considerations for EMS Providers" with Jack Tims

As EMS providers and officers, our role at hazardous materials incidents can seem basic, mundane and to some, even boring. We may be staging and waiting for patients after they have been decontaminated but it's not always that simple or easy. We need to know how to recognize potential hazards, both large and small, give competent size-up reports and treat related patients. Most importantly, we need to ensure our own safety so we can return home to our loved ones. Join Jack for a review of good hazmat operational practices, valuable resources and patient care considerations.

NYS Core Category: (1.25) Operations

3pm to 3:15pm: Break

3:15pm to 4:30pm: "Building a Training Program: 10 Classes Every EMS Agency Service Should Conduct" with Dan Batsie

Developing a meaningful service training plan is no easy task. Short money and scarce time force many services to rely on education that really isn’t preparing their providers for the rigors of the real world. But excellent training doesn’t always have to cost a fortune and it doesn’t always take an abundance of time. This class is designed to identify and describe 10 short programs every service can and should conduct. Students will prioritize lessons and discuss methods to enhance the realism in classes that will best match their highest threats. Critical content will be described and students will leave with educational tools that will enable them to customize education for the unique properties of their department.

NYS Core Category: (1.25) Preparatory

4:30pm to 5:30pm: It's 5 O'Clock Somewhere...A Beer, Wine and Soda Social with Emergency Management Resources, in the Exhibit Hall


Sunday, May 20th


8am: Conference Registration Opens

8am to 8:30am: Light Breakfast

8:30am to 9:30am: "Extrication and EMS: Coordinating Team Delivery of Critical Care" with Rom Duckworth

Good vehicle extrication demands a unique collaboration between rescue and emergency medical personnel. The purpose of this course is to increase your situational awareness and improve your strategic and tactical plans for extrication by incorporating key medical information in the decision-making process. To save a victim (not just chop up a vehicle) you need command, coordination, communication and care. This program uses a real-world approach to incorporate advanced life support considerations in the extrication strategy and shows how a great deal of critical trauma care can be managed quickly and effectively by BLS first responders. This program will help you better and more safely deliver immediate life saving treatment, reduce time from patient contact to patient surgery and improve the lives of the people you are protecting.

NYS Core Category: (1) Trauma

9:30am to 9:45am: Break

9:45am to 10:45am: Keynote Address - "Standing on the Shoulders of Giants: The Role of Mentoring in EMS" with Dan Batsie

No one in EMS succeeds alone. However, far too frequently new practitioners are left to “take their lumps” and languish without proper guidance. This common dilemma leads to not only poor patient care, but serves to weight down EMS as a profession in face of progress. This motivational discussion will describe the importance of mentors in EMS. It will focus not just on the new provider but discuss how mentoring and cooperation can improve EMS as a whole.

NYS Core Category: (1) Preparatory

10:45am to 11am: Break

11am to 12pm: "Monday Morning Quarterback: Call/Documentation Review" with Tim Redding

How is your documentation? Would it stand up to an expert medical witness? This session will use actual EMS run reports to discuss common mistakes in EMS documentation. We will also discuss some pitfalls in use of electronically imported vital signs.

NYS Core Category: (1) Preparatory

12pm to 12:10pm: Break

12:10pm to 1:10pm: "Toxic Twins: Cyanide and Carbon Monoxide" with Chris Ebright

Victims involved with fire as a mechanism can have a multitude of injuries that cause significant morbidity and mortality. Smoke inhalation can cause systemic toxicity from carbon monoxide (CO) and/or cyanide (CN) exposure. Both toxins can cause significant injury or death if unrecognized by clinicians. The purpose of this presentation is to review the pathophysiology, diagnosis, and management of carbon monoxide and cyanide poisonings in the pre-hospital setting.

NYS Core Category: (1) Toxicology